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About Us

Every day, somewhere in the world, someone could benefit from a MRI scan, a CT scan, an X-Ray, a Mammogram, or an Ultrasound. That is where Amber Diagnostics comes in. Amber Diagnostics has been in the medical imaging equipment business for over twenty years, and during that time we have gone above and beyond for our worldwide customers and their patients; bringing them excellent sales support and reliable end to end service from our in house warehouse. We offer total de-installation and installation services, packing and shipping, storing of our equipment, total refurbishment, and maintenance of the medical imaging equipment; therefore Amber is a company you can trust 100% with your equipment, and you’ll have the comfortable knowledge that we’ll be the only company you rely on during your purchase.
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This commitment to excellence has made Amber stand out in the medical imaging industry, and our ability to go where others are not willing to and offer what others cannot offer, means that saving lives with our equipment is of utmost importance to us. Amber is a family oriented company that believes in putting family first, so naturally we treat our employees and our customers as family too. We work with clients across the globe because we know, that no matter how far they may be from us, everyone deserves the benefits of the medical technology we offer here at Amber.

WHAT WE DO

de-installation

De-installation

Offering a complete de-installation package that includes experienced service engineers who arrive beforehand to inspect, document, and test the equipment to ensure it meets the manufacturer’s performance specifications, we ship our own OEM-specified tools to the site; then disassemble, pack, and transport the equipment to our facility in an air ride van where it is blanket wrapped and strapped for a secure delivery.
storing equipment

Storing equipment

Our 25,000 square foot warehouse holds every piece of equipment we’re currently refurbishing, getting ready to pack and ship, or servicing. Amber’s professionals are capable of working on up to 15 projects at a time; to elaborate, our warehouse has to space to hold up to 8 MRI magnets at a time, and we employ a docking bay, sanding booth, mixing booth, and a painting booth in our warehouse, in addition to much more.
storing equipment
storing equipment
storing equipment
refurbishment

Refurbishment

From repainting and aesthetics, to complete overhauls of the entire equipment, Amber offers full and exhaustive refurbishment. Just some of our in house refurbishing process includes cleaning, sanding, and painting all components, replacing or repairing worn parts, electrical refurbishment, console cleaning, and final performance evaluation and QA (phantom) testing. In addition, our refurbishing quality process offers tailor made solutions that will fit into your personal budget.
refurbishment
refurbishment
refurbishment
packing-shipping

Packing/Shipping

We pack all of our medical imaging equipment in our warehouse, and ship our equipment from there as well. Packing is performed safely by our expert warehouse team. Equipment is bubble and shrink wrapped for stability; smaller items being packed in boxes while larger items are packed into Gaylord boxes on pallets. In addition, large pieces of equipment being shipped overseas can be vapor wrapped and crated to further protect them from the elements. Amber maintains an excellent relationship with overseas shippers, so whether you need ocean or air export, you can be sure Amber is ready to handle the process.
packing-shipping
packing-shipping
packing-shipping
site preparation

Site Preparation

After you select a scanner and usually during the refurbishment process, we’ll provide you with a specific blue print based off of the exact make and model that you’ve selected. This blue print will include equipment location and layout, environmental and HVAC Requirements, power requirements and wiring diagrams, RF shield and magnetic field considerations, and equipment delivery requirements and procedures.
installation

Installation

The installation package we offer includes a modality specific experienced service engineer and technician. The equipment is shipped to your facility via an air ride van where it has been carefully inventoried, wrapped, packed, and strapped for safety. Making sure the magnet and supporting equipment are placed into the correct areas, we’ll then connect system components, calibrate, and QA test, making sure that your scanner will be patient ready; all while our team works around you and your facilities schedule.
maintenance of equipment

Maintenance of Equipment

We can guarantee that you can count on us for thorough maintenance of your equipment, long after you’ve purchased from us. We offer competitive rates on preventative maintenance, and 24 hour response time from our professional team. The extensive array of parts in our 25,000 square foot warehouse will put your mind at ease if you have any problems with your equipment.
worldwide service

Worldwide Service

Amber has customers from all over the globe, and our quality of service paired with our engaging sales team ensures that we not only establish enriching relationships with our worldwide customers, but maintains them as well. Besides the U.S., we’ve shipped to Nigeria, Haiti, Ghana, Germany, Ukraine, and Russia, just to name a few.
worldwide service
worldwide service
worldwide service
family oriented values

Family Oriented Values

We believe in core family values, and that also extends to our relationship with our customers. If we can make you feel welcome, if our laid back sales team can chat with you like an old friend while discussing imaging equipment and possibly share a joke or two, if every step of the purchasing process is made as comfortable and easy as possible; then we have lived up to our core values and made a difference in the lives of our customers and their patients.
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