Please use the form below to submit your request, our equipment experts are ready to help
What to Include So Your Request Can Be Answered
Check the modalities that apply, then use the Additional Information box. The detail below is what an equipment specialist needs before anyone can give you a real answer rather than a holding reply.
If you are buying
Say what you want to scan, which models you are weighing, where the system is going, and when you need it running. If the room or building is already chosen, say so. Still narrowing the field? Start with the free medical imaging equipment buyers guides and come back with a shorter list.
If you are selling or trading in
Give the manufacturer, model, year, and serial number. Then the three things that decide everything else: whether the system is still scanning, what the service history looks like, and the date it has to be out of the room. Include the site address and the floor it sits on. For magnets specifically, the sell my MRI machine page covers what affects the offer.
If you are renting
Name the modality, the site address, your start date, and how long you expect to need it. Add your expected scan volume and whatever you already know about the pad, the power supply, and truck access. See mobile equipment rental for how interim projects are usually scoped.
If you have a service, logistics, or planning question
Identify the equipment, say where the project stands today, give the location, and ask the specific question. A question with a serial number attached gets a better answer than a general one.
Keep patient information out of this form
This is a sales inquiry form. Do not send patient names, images, medical record numbers, or any other protected health information through it. If a service report, DICOM file, or screenshot contains patient data, say so in your message and ask for a transfer method before you send anything.
Documents that speed up an equipment review
The form does not accept attachments. List the files you have available and ask how to send them. The ones that matter most:
- Equipment labels and serial plates
- A configuration or system report
- Recent service and preventive maintenance records
- Room or trailer drawings, plus utility details
- Photos of the equipment and of the path it has to travel through the building
What happens next
Treat this as the start of a conversation. Pricing, availability, timing, financing, warranty, installation, and service coverage all depend on the specific system and site, and they are confirmed in a written quote or agreement rather than in a first reply. Tell us the best window to reach you and whether you would rather have a call or an email.
Prefer to talk it through first? Call 407-438-7847.